Downloading SysCAD Software and Updates

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Latest SysCAD Version: 13 May 2026 - SysCAD Build 139.37082

Related Links: File Transfers (Basecamp)


Introduction

There are typically two types of downloading that SysCAD users routinely perform:

  1. Downloading SysCAD software and updates from the SysCAD website: https://www.syscad.net/
  2. Sharing projects and related files on the Basecamp file sharing site: https://syscad-users.basecamphq.com/login
  • Note that these sites have different logins and passwords.

This page is for Downloading SysCAD Software and Updates. See File Transfers (Basecamp) for Basecamp information.

Accessing SysCAD Software Downloads

SysCAD software updates are available for download from https://www.syscad.net/download-software/ and require valid login credentials.

During the initial SysCAD setup, each organisation nominates one or more Admin Users who are granted permission to access software downloads. Access to updates is provided exclusively to these Admin Users.

Users who require the latest version of SysCAD should contact an Admin User within their organisation to download the software on their behalf or request to be added as a secondary user for direct access. SysCAD does not manage user lists for individual organisations. All management of secondary user access is handled internally by the organisation’s nominated Admin User.

If the nominated Admin User is no longer associated with the organisation, a request can be submitted to SysCAD to update the Admin User details.

Downloading SysCAD Software and Updates

As described in section Accessing SysCAD Software Downloads, admin users and others that are given permission can login to the SysCAD website https://www.syscad.net/ and download the latest software and updates.

This includes:

DownloadingSysCAD138.png
  1. Full installation files for major builds (this is for new users or users upgrading to a new build (e.g. from Build138 to Build139). Please note the full install does not include client specific add-ons. For clients with specific add-ons, please refer to section immediately below.
  2. SysCAD update files for minor builds, (this is for updates within the same Major Build number, aimed at users with SysCAD Build139 already installed, and wanting to update from say Build139.30918 to Build139.31157).
    • Users can securely download the main SysCAD files. Users will only be able to download SysCAD versions (Build numbers) to which they are entitled. For clients with specific add-ons, please refer to section immediately below.
  3. Updated and additional documentation (some documentation are included as part of the full install, others are only available here, i.e. supplementary tutorial files)
  4. Updated separate downloads for BaseFiles and Example Files (these are included as part of the full install)
  5. Updated Utilities files (these are included as part of the full install)
Downloading addons SysCAD139.png

SysCAD update files for client specific add-ons.

  • Users can securely download their client specific add-ons. Users will only be able to see the client add-ons to which they are entitled. Ensure that the build number for the client add-on is an exact match to the SysCAD version number of the main SysCAD files.

Downloads (from SysCAD.net)

Admin User / User Login

Download Login.png

Once a valid username and password have been entered, the user will be directed to a client specific set of available files to download:

  • For companies with current upgrade and support agreement, or lease agreement, this will include the latest SysCAD version update, the most current full install file for SysCAD and other related files.
  • If the company is entitled to any client specific downloads, then these will also be available on this page.
  • For Full installation, please see SysCAD Installation Instructions.
  • For SysCAD updates, please see Updating SysCAD

Reset Password

Passwordreset2.png If the user has forgotten their password, please click the Forgot Password button. If this is a valid registered email address, a password reset link will be emailed to you.

Admin User

ManageAccountbutton.png

  • SysCAD requires each client to nominate a Primary SysCAD Contact(user) and an optional IT/Technical Contact person, contact details required include: Name, email address, contact phone number, contact physical address, position in the company.
  • Both the nominated contacts will be set as an "Admin User" for the user site.
  • Once the Admin User logs in with the provided username (usually email address) and password, they can change the password if they wish.
  • Admin user can add other users to the site.
  • Should the main contact person details change, please notify the SysCAD team, so new Admin User details can be setup to allow your company continued access to the download site.

Once the Admin User is logged in, they will have an additional button called Manage Account. (This button is only visible to the Admin user, at the bottom of the page.) This button allows the Admin User to control user access to the company downloads site.

Admin User - Manage User Access

  • Admin user can add or remove users
  • Users added can choose their own passwords.

To add a new user:

  1. Fill in the form with the user details
  2. Select the "Send NEW members the welcome email" tickbox.
  3. Press submit.
Add New user.png

To remove a user, from the list of names, press the Remove button next to the person to be removed.

Remove user.png

Trial User

Downloading the Trial Version

  • SysCAD Trial Software can be downloaded from the SysCAD Website. For detailed instructions, please refer to the help page: Requesting a Trial Version
  • Once you receive your trial login credentials via email, you can download the SysCAD installation file for evaluation purposes.
  • Please note: The trial version is intended for short-term evaluation and typically expires within three months. If your trial expires before your evaluation is complete, contact SysCAD to request an updated trial version of the software.

Installing the Trial Version To install the trial version of SysCAD:

  • Ensure the installer has local administrator rights on the computer.
  • Follow the installation prompts to complete setup.

Obtaining a Trial License

  • After launching SysCAD for the first time, you will encounter several dialog boxes, including the License Authorisation window:
Unlicensed trial139.png
Trial License Authorisation139.png
  • Locate the Site Code displayed in the License Authorisation dialog. This is a unique identifier for your system. To send your Site Code to the SysCAD licensing team:
    • Option 1: (Build139 or later only): Click the EmailSiteCodebutton.png button to automatically generate an email addressed to [email protected]. Please note that this feature depends on your email configuration and IT permissions, and may not be available or functional for all users.
    • Option 2: Click the LicenseCopytoClipboardbutton.png button to copy the Site Code to your clipboard. Then paste it into an email and send it to [email protected].
  • The SysCAD team will respond within 1–2 business days with a corresponding Site Key.
  • Once received:
    • Enter the Site Key in the License Authorisation dialog.
    • Click Validate to activate your trial license.
  • The standard trial period is three weeks.
  • If you need to send a new site code to extend the trial or change options, use the License\License Authorisation command from within SysCAD, but still send the site code to [email protected].

Important Notes

  • The standard trial license is for a single user, with access to the steady-state solver mode and all standard add-ons.
  • Users interested in trialing OLI integration with SysCAD must obtain a separate license from OLI. Refer to the OLI Overview for guidance on getting started.