View source for Issuing Network License

[[Category:License]]
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= Introduction =

This section is for reissuing of a network license that has already been setup. If the network license has not been setup please refer to [[Network License|Setting Up Network License]].

There are two types of Network licenses that can be used:
# '''Enterprise License Manager''' (ELM) - recommended
# '''Drive Share'''

For information on the differences between these types, please refer to [[Network_License#Network_Licensing_Options|Network Licensing Options]].

'''General Notes on Network Licenses:'''
#Network licenses are issued for no longer than 12 months duration.
#Network licenses cannot be used for old expired versions of SysCAD (SysCAD version must be updated regularly). Refer to [[Software Licenses Expiry Dates]] for expiry dates for specific versions of SysCAD.

= Reissuing Network License =

== Reissue using ELM ==

Only relevant when using the Enterprise License Manager (ELM).

'''On the Server, as administrator''':
# Run Enterprise License Manager (Enterprise License Manager.exe).  It should be run locally from on the server.
# Then in ELM, select menu option Actions | Manage Server licenses, the Server Machine name (or IP Address if using TCPIP method) should appear on the left hand column.  Click the Machine Name or IP Address.[[Image: Button Small 1.png|20px]]
# The site code [[Image: Button Small 2.png|20px]] should be copied (using right-click, ''Copy'') and pasted into the text of an email and sent to [mailto:license@syscad.net license@syscad.net].
# Kenwalt will send back a corresponding site key to authorise the license. The license can be activated by pasting the site key [[Image: Button Small 3.png|20px]] (using right-click, ''Paste'') into the site key dialog box.
# Press the 'Validate' button [[Image: Button Small 4.png|20px]] after the site key has been entered.
# Press the 'OK' button to close the License Manager.
:[[Image:ELM Issue License.png]]

== Reissue using License Utility ==

This is the recommended method for Drive Share network licenses and can also be used for ELM network licenses.

'''On the Server, as administrator''':
# A new site code can be obtained by running the SysCAD [[Licensing Utility|License Utility]] (syscad.exe) located in the license folder on the server and pressing the 'License Authorisation' button.
# Kenwalt will send back a corresponding site key to authorise the license. The license can be activated by pasting the site key into the site key dialog box.
# Press the 'Update' button after the site key has been entered.

Please refer to [[Licensing_Utility#License_Authorisation_using_Licensing_Utility|License Authorisation using Licensing Utility]] for more information.

== Reissue using SysCAD ==

Network licenses can be reissued from within SysCAD using the License Authorisation command, similar to the way stand-alone licenses are issued ([[Stand-alone_Software_License#License_Authorisation_from_Within_SysCAD|License Authorisation from within SysCAD]]). This may or may not work depending on the users access permissions and therefore is not recommended.

= Troubleshooting =

For help with network license problems, please refer to [[Network_License#Trouble_Shooting_ELM_Network_License_Problems|Trouble shooting ELM Network License Problems]] or [[Network_License#Trouble_shooting_Drive_Share_Network_License_Problems|Trouble shooting Drive Share Network License Problems]]