Frequently Asked Questions

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FAQ - Installation related questions

  1. What are the System requirements to run SysCAD
  2. What I do if I get "Unable to execute file: \SysCAD93\bin\SysCADMarshal93.exe" during installation
  3. What do I do if I get a "This application has failed to start because the application configuration is incorrect" message?
  4. What do I do if I get a "The application has failed to start because the side by side configuration is incorrect....." message?
  5. Microsoft .Net Framework 2.0 (or newer) is not installed

FAQ - License Questions

  1. How do I obtain a temporary software license key
  2. Why does it take a long time to check the license?
  3. How do I check what License I have?
  4. How do I transfer the SysCAD license from one machine to another?
  5. How do I activate or update my USB License Key?
  6. My USB License Key is no longer working
  7. My Software (Network or stand-alone) License is no longer working

FAQ - Project related questions

  1. Can Projects be upgraded easily to a new version?
  2. How do I create a new project?
  3. What is a configuration file?
  4. What is in the SysCAD Database file?
  5. How do I add particle size distribution data to a project?
  6. How do I open a new Flowsheet window?
  7. How do I send a project to another user?
  8. How do I open a project sent from another user?
  9. What are referenced files?
  10. How do I create SysCAD reference files, are there any templates available?
  11. How do I change a project from ProBal to Dynamic or vice-versa?
  12. Project Solve Mode Mismatch
  13. My project will not converge, how can I find the problem unit(s)?
  14. Why can't I see some fields in the access window?
  15. Why can't I see my user defined calculations in the access window?

FAQ - General questions

  1. Why does it take a long time to open or save a project?
  2. Can I have two projects opened at the same time?
  3. I have a multi-core or multi-processor machine, will I notice a speed increase during solve and can I control how the machine uses the processors?
  4. What are PGM files?
  5. How do I report the graphics window name for a unit?
  6. Why do I get a Warning Message "Reference now refers to"?

FAQ - Species Related questions

  1. How do I add a new compound to the project?
  2. How can I add 'Bound Water' or Ice to a Project?
  3. How to add a User Defined Property Calculations?
  4. How to add a User Defined Species Calculations?
  5. How to change the species display order?
  6. How can I increase the Cp temperature range of a Species?
  7. I have a user defined species model available, how do I go about changing species models?
  8. Can I perform a mass balance on a selected species easily?
  9. How to check the Elemental Mass Balance easily at the end of project solve?
  10. How to check which species is not used in the project?

FAQ - Reactions Related Questions

  1. How can I recycle a species that is produced to an earlier reaction where it is consumed?
  2. Why is my Final Conc or Final Fraction extent requirement not met?
  3. How can I find the values for mass transfer for individual species in a reaction?
  4. How can I find the total reacted amount of a particular species in the project?
  5. Reaction Editor failed to load for a specific project

FAQ - Flash Train related questions

  1. Why is the display colour of some models dark-blue?
  2. What are macro models?
  3. The LMTD displayed is wrong.
  4. Why is the steam vapour pressure not equal to atmospheric pressure at 100°C?
  5. What is the difference between [email protected] and [email protected]

FAQ - Modelling related questions

  1. How do I join the flows between pages?
  2. Can I select the graphics pages that I want to run?
  3. How do I add or remove particle size distribution data from a Stream?
  4. How do I copy Stream data to a Feeder?
  5. What do the coloured triangles displayed on an Access Window mean?
  6. How can I add Gland Seal water to a Pump in Steady State Mode?
  7. How can I configure a Tank or Tie with Phase or Species split to pass 'Demand' correctly?
  8. What is the "W:More than one demand source available" error and how do I troubleshoot this?
  9. How to troubleshoot PID controller?
  10. How can I set the initial contents of a tank in a Dynamic project?
  11. How can I set the flow in a closed-loop circuit?
  12. How do I set up a closed loop that can handle user-defined flow variations?

FAQ - Mass and Energy Balance related questions

  1. Where can I get information for Mass and Energy Balances?
  2. What is the difference between Hs and Hz?
  3. How to perform a Species Mass Balance at the end of project solve?
  4. How to perform an Elemental Mass Balance at the end of project solve?
  5. How to perform an Overall Mass Balance at the end of project solve?

FAQ - Graphics related questions

  1. How can I change the Background Colour of my Graphics?
  2. How can I hide / display all Tags, Change pipe arrow style or fix line breaks?
  3. Where and how are the Graphics Symbols (used for insert unit) stored?
  4. Can I create my own Graphics Symbol (used for insert unit)?
  5. How do I 'Stretch' a Graphics Symbol?
  6. How do I create a Mirror image of a Graphics Symbol?
  7. Can I use a Graphics Symbol other than the default set for the unit operation?
  8. Can I have a drawing border for my flowsheet?
  9. How do I align Graphics Symbols on the Flowsheet
  10. Can I add a title to my flowsheet?
  11. Can I add a table of numbers to my PFD flowsheet?
  12. Can I copy the graphics page as a bitmap?
  13. What do I need to do to import an external drawing?
  14. How can I manipulate the graphical representation of models?

FAQ - Trend Window Questions

  1. Every time I run the project, the trend data restarts. How do I stop this happening?
  2. How to fix warning "Slots expected in ID sequence"

FAQ - PGM Frequently Asked Questions

  1. How can I find the values for Saturated Steam or Water?
  2. What is the difference between GetTag(), SetTag() and GetDynTag() and SetDynTag() and when do you use them?
  3. How do I enter an equation of the form y = -x?
  4. How do I avoid a 'Divide by Zero' error?
  5. How do I set values in CheckBoxes and DropDown lists?
  6. How do I create CheckBoxes and DropDown lists?
  7. How do I assign a value range to a defined variables?
  8. How do I assign a starting value to newly defined variables?